888 Casino was the first casino launched by the 888 Casino group way back when, in 1997. They claim to be the pioneer of the online gaming industry and honestly, they probably are. The 888 group have won various accolades over the years and the company was listed on the London Stock Exchange in 2005, they’ve certainly got good credentials.
- Great choice of games, including some exclusives
- Reputable company, you can rest assured you’re in safe hands
- No telephone customer support
- The app needs some further development to sort out the gremlins
The group regularly support charitable events, they’re founding members of the International Medical Corps in the UK, maybe any losses will sting a little less knowing that at least some of it is going towards a good cause?
888’s website has a sleek design, it’s actually pretty classy, sticking with a simple background, letting the gaming experience speak for itself.
Bonuses and Promotions
Before you even make a deposit with 888, they’re throwing free play offers at you. When you register you’ll be offered “up to £888” worth of free play, although reading through the terms reveals it’ll be somewhere between £15 and £888. You’ll need to wager this 30 times before you can withdraw it and you have 14 days to use it or lose it. Still, it’s a good offer, giving you the opportunity to scope out the casino before you play with your own money.
When you’re ready to make a deposit, you’ve got a couple of welcome offers to choose from. If you’re a modest gamer, go for the first one, and they’ll give you 100% of your first deposit up to £100. However, if you know you’re going to be depositing a lot in your first week, the premium offer could be more valuable. You’ll get 100% up to £100 on your first deposit then for you second to fifth deposits you’ll get 30% up o £350, as long as these deposits are made within 7 days of the first and wagered three times during those 7 days. It could add up to £1,500 in bonuses if you hit all the criteria. Whichever you go for, you’ll need to wager your bonus 30 times before you can withdraw it and this needs to be done within 90 days.
Other offers are run throughout the year too, such as up to £300 bonus if you beat the dealer in multiplayer Blackjack on the 21st of the month.
Games on Offer
888 provides a pretty good selection of games, with over 270 on offer. The site actually develop games in house too, so you’ll find some games that can’t be found elsewhere.
They’ve got everything you’d expect; a good range of slots, including progressive jackpot slots, classic table games and the live casino.
In terms of table games, there’s a decent choice, you’ve got a couple of options for baccarat and between 4 and 6 options for video poker, roulette and blackjack. There’s a few more options of each of these in the live casino, plus access to the Dream Catcher live game.
The website is mobile friendly, compatible with Apple and Android devices, you can get the app direct from the app store from Apple and download from the main site on an Android device. The mobile version has a good range of slots and the jackpots are the same as the main site. You can also access all the table games and the live casino, plus all the bonus offers.
The app itself does have a few glitches, if it loads up and lets you log in first time, you should be fine, but if the login takes a while you may find problems with the games opening. It’s worth a go with the app to see how it functions on your device, but if you have problems, just use the mobile site, which is spot on.
24/7 customer support is available via the live chat function, you can also get in touch with them by email and there’s a pretty decent, searchable, FAQ section. Like so many of their competitors though, there isn’t a telephone support line. The support via live chat is actually really quick and helpful, you can tell they’re a company that understands the value of good service, but if you prefer telephone contact, you’re out of luck here.
In terms of reassurances about the reliability of 888, they have got everything lined up nicely. The group is listed on the stock market, they’re regulated by the UK Gambling Commission and they’re registered in Gibraltar. Basically, they’re genuine, reputable and have all the credentials.
Your financial and personal details are safe as can be, the whole of the 888 group use high level end to end encryption and any data stored is on secured servers with advanced firewalls.
Verdict / Summary
888 Casino is designed well with a good choice of games, including some exclusives, the welcome offers are as good as you’ll find elsewhere and the terms and conditions are as you’d expect. They are one of the founding fathers of online gaming, part of a large group and have a good reputation too, so they’re pretty reliable.
All that said, the app does have some glitches and if you’re effected by them you will find it frustrating, but the mobile site works quite well. Also, there isn’t any telephone support, which can put some people off.
All that said, the overall experience at 888 is a good one, if you’re happy to use the mobile website if the app messes up and don’t mind the lack of telephone support, 888 is a definite front runner and worth some of your time to see if it’s for you.