Bet 365 Casino
Bet 365 Casino
Bet365 is a well known brand in the industry, they’ve been around since 2001 and with a strong TV advertising presence over the years, even those outside of the industry will be aware of them. The site is privately owned by the Coates family of Staffordshire and is larger than both Ladbrokes and William Hill.
- Diverse choice of games with all the bases covered
- 24/7 live chat, plus you can get customer services on the phone
- Mobile app sometimes crashes
- Welcome offer isn’t the most generous out there
The website is a bit dull, compared to all the bright lights of many other sites, it’s colour palette is dark green and black and the site is pretty text heavy. That said, the site is user friendly and easy to navigate, just remember you need to pick which section you’re going to (casino, games, Vegas, poker or bingo) before you’ll find the sign in section.
Bonuses and Promotions
The casino welcome offer is adequate; deposit £10 or more and they’ll match it 100% up to £100. You’ll need to enter the bonus code when you sign up to make sure you get the offer, so don’t forget to do this. Once you have it, you’ll need to wager the combined total of your deposit and the bonus 20 times to be able to withdraw the bonus and any winnings. As with most sites, not all games contribute equally to the wagering requirements, so check this out before you play. You’ve got 30 days to use it or lose it, which is pretty reasonable by comparison.
The site runs a good range of other offers; if slots are your thing, opt in to the slots club and you’ll receive special offers specifically for the slots; if you like the live casino, there’s 25% cashback up to £50 every Tuesday and there’s regular prize draws, giving you draw tickets for every £10 stake placed on qualifying games.
Games on Offer
Bet365 certainly has something for everyone, there’s a good choice of slots, card games, table games, arcade style games and a live casino.
If you enjoy the slots and are looking for something a bit different to the standard, Bet365 is a good place to look. They have a wide range of exclusive slots and hero themed slots have their own section, where you’ll find the Justice League, Batman and Superman. If you’re looking for more common slots, head to the Vegas section, where you’ll find the likes of Starburst and Gonzo.
You’ll find a decent range of table and card games too, with all the bases covered, there’s roulette, blackjack, poker and baccarat as well as games missing from a lot of other sites, such as craps and 3 card brag. The live casino also has a good choice of games and if poker is you’re thing, Bet 365 have a whole section of the website devoted to the game.
Customer services is available 24/7 and they have telephone support, as well as email and live chat. They’ve basically got customer services covered, with a well-stocked FAQ section to boot.
There are a few Bet 365 apps to choose from, split in to casino, live casino, Vegas, sports and bingo. They’re all available on the Apple App store and you can download from the main website for Android. The apps run pretty smoothly most the time, but do sometimes freeze, requiring you to come out and back in again. There’s a good range of games available through the apps, but not as many as on the live site. If you don’t want to download the app, the website is fully optimised for mobile.
Bet 365 is fully registered in Gibraltar and regulated by the UK Gaming Commission giving you all the protection you’d get from any other genuine site.
The website uses end to end encryption, meaning no one can intercept your details, this is the same system used by commercial banks, so you should be ok here. The site is also pretty upfront about how they will use your personal details, so if you have any concerns, check out their privacy section.
Verdict / Summary
The website is a little dull, but it’s definitely a case of substance over style, the site works really well, is categorised nicely and is easy to navigate, all of which is much more important than a snazzy interface.
The welcome offer isn’t the best out there, but it’s OK, the terms are made clear and overall it’s probably worth more than some seemingly generous offers with ridiculous wagering requirements. The game choice on Bet 365 is fantastic too, you’re sure to find what you’re after, whatever that may be, there’s literally something for everyone.
Customer services is well covered and the mobile experience is pretty good, even if it does fall over sometimes. If you do have problems with the app crashing, report it to customer services, they have the man power to look into it, so give them the chance.
Bet365 definitely gets the big thumbs up.