Betfred’s online casino launched in 2006, making it well established by industry standards, but the company goes back much further than that. Betfred originally launched in 1967 in the form of a betting shop in Salford, owned by brothers, Fred and Peter Done. The brand is, understandably, well-know both inside and outside of the industry. Betfred is definitely counted amongst the big boys.
- Well-known and established company
- 24/7 live chat support
- Massive range of games on offer
- Terms of welcome offer are tight
- Telephone support opening hours are not made clear
The Betfred website is simply designed, yet still manages to feel quite flashy with it’s changing background banner. The layout is pretty standard, if you’re used to other online casinos, it won’t take you long too adapt and flourish here.
Bonuses and Promotions
The welcome bonus is split into three parts and could be worth up to £200 if you deposit the maximum amount at each stage. You’ll get 100% bonus on your first deposit, up to £100, 50% on your second deposit, up to a £50 bonus and 50% on your third deposit, up to a £50 bonus. The minimum deposit to qualify is £5 at each stage, so you’ll benefit even if you’re playing it safe. Wagering requirements are 40 times before you can withdraw any winnings and not all games qualify, so check the terms before you play. After you’ve made your deposit, you have to load a game and accept the bonus before you get it, make sure you do this within the 3 day time period. You’ve got 14 days to use your bonus, so don’t leave it waiting around. It’s also worth knowing that you can only play 10% of your total bonus on a single bet.
All other promotions focus on the site’s comp point scheme, there’s always a game of the week, where you’ll earn double comp points, worth a go if you fancy something new. As standard you’ll get 1 comp point for each £10 wagered, at the base level 100 points is worth £1, once you get to £10’s worth you can withdraw as cash balance. It’s a pretty decent scheme, with points increasing in value as you work your way up.
Games on Offer
Betfred has 100’s of slots available to choose from, all powered by world renowned PlayTech, you’ll find themed games such as DC and Age of the Gods, plus new games are added regularly. If you after popular games from the likes of NetEnt and Microgaming, you won’t find them here, but there’s so much to choose from, most of you won’t miss them.
Table and Card games are really well covered, you’ll find a good range all the standard games, plus games a lot of other sites leave out, such as Red Dog and craps. There’s also a really good video poker section.
The live casino doesn’t have the huge choice some other sites offer, however if you’re happy with baccarat, blackjack, roulette and Texas Hold’em, it’s worth checking out Betfred’s offering.
On top of all the above, you’ll also find scratchcards, Vegas games, Bingo and virtual sports.
Customer service details are a little bit hidden away on the site, but click on the small “help” link above the login section and you’ll be taken to a pretty well stocked FAQ section. If the FAQ section doesn’t help you out, you’ll find a contact us link on this page. There are separate telephone numbers for casino, retail betting and sports betting, so make sure you choose the right one. Telephone opening times aren’t listed, but there is 24/7 live chat available, once you’re logged into your account. You can also email them if your happy to wait for a response. The customer service team are incredibly professional and helpful, you can tell you’re dealing with a reputable company.
Betfred has quite the range of apps available, if you have an Apple device you’ll be able to download the casino app, games app and live casino app, not to mention the sports book app and various other themed apps. Unfortunately most of these apps aren’t available for download to Android devices, but don’t worry, the website hosts a full mobile site, compatible with Android and Apple, so whatever device you’re using, you’ll be able to play all the games on the go.
Betfred certainly have all their credentials in place, they’re registered in Gibraltar and fully regulated by the UK Gambling Commission. They have a massive industry presence, there’re definitely no doubts about their legitimacy.
Security wise, Betfred have you covered. They run industry standard encryption on the site, the same level you’d expect from your online banking.
Verdict / Summary
Betfred is a well-known company, providing a huge choice of games and a generous comp points scheme. Mobile is well catered for and customer service is well covered by helpful, professional staff who know what they’re talking about. That said, telephone service opening hours are not clearly listed on the site, so you may need to use the live chat if you’re query is of the urgent, late at night variety.
The terms of the welcome offer are a bit steep, but it’s worth taking the offer and seeing how well you get on with the site.
If you give Betfred a go, it’s likely you’ll stick around, maybe going elsewhere every now and then, just to get your Starburst fix.