Betreels Casino qualifies for newbie status in the online casino industry, having launched in 2016. The company is based in the UK and powered by Nektan Ltd, who provide online casino platforms to various sites, bringing a wealth of industry knowledge to the table.
- Good choice of well-known games
- Reasonable welcome offer
- Great mobile website
- Customer service isn’t 24/7
- Unclear how to qualify for reward scheme
The website has a clean design, the main thing you’ll notice when you first land on the website is the welcome offer, which purposefully takes up the whole of the screen. As you scroll down you’ll find clearly displayed information about promotions and Betreels. Once you click through to the casino, you’ll find the site easy to use, with a straightforward right hand menu allowing you to navigate by game type and game provider. There’s also a search function, making it easy to check if your favourite game is available.
Bonuses and Promotions
The welcome offer is a three stager, which could be worth up to £500. When you make your first deposit you’ll get a 200% bonus, up to £50, plus 50 spins on Starburst. The second deposit bonus is a bit more generous, giving you 100% up to £200 and the third deposit bonus is 50% up to £250. The first deposit bonus works out pretty well if you want to check the site out before upping your bankroll, deposit the minimum of £10, and you’ll get a £20 bonus.
Wagering requirements are kept nice and straightforward, it’s 30 times for bonus spins winnings and 30 time the deposit and the bonus amount for your any bonus winnings. They’ve allowed a decent amount of time to do this, with the bonus valid for 28 days, just bear in mind not all games contribute, check the terms to see if your favourite does.
In addition to the welcome offer, Betreels runs regular competitions, such as the chance to win £10,000 every time you wager £10 on specific games and the chance to win a £4,000 holiday for two to Vegas!
The site also runs a reward scheme, Privileged, it’s by invite only and they don’t reveal how you qualify, but once you do you’ll be eligible for additional bonuses, rewards and free spins.
Games on Offer
Betreel has games from a lot of the big game providers, such as NetEnt and Microgaming, resulting in a huge number of games to choose from, especially if slots are what you’re after. There are 100’s of slots, including the ever popular Starburst and Gonzo’s Quest from NetEnt.
There aren’t as many card and table games to choose from, but you’ll find a few versions of the mainstream games, such as blackjack, roulette and Texas Hold’em.
Live casino is well covered, you’ll find blackjack, roulette, poker, baccarat and, thanks to support from Evolution, Dream Catcher.
You can get hold of customer services by UK based phone number, live chat and email. It’s not 24/7, but is manned 7 days a week from 9am to midnight. If you need them outside of these hours, you’ll either need to send an email or wait patiently. The FAQ section is pretty good, so if you have a minor query in the middle of the night, you should be able to find the answer and get on with your gaming.
Betreels doesn’t have an app yet, but the website is fully enabled for mobile. Log in from your mobile device and you’ll be able to play all of your favourite games on the move. The game play is smooth and doesn’t seem to be prone to crashing. If a site that works well on mobile is important to you, Betreels definitely ticks the box.
Betreels is registered through Nektan in Gibraltar and fully regulated by the UK Gambling Commission, so you’ve got all the protection you’d expect, should there be any problems.
The site runs industry standard SSL encryption, the same level of security you’d expect from your online banking, so nothing to be concerned about.
Verdict / Summary
Betreels may be new, but they have a well-established company behind them. They offer a great range of games, working with many of the well-known providers. The welcome offer is pretty decent and they run various other competitions in addition to this, helping to keep things interesting. Plus they have their reward scheme, although qualification criteria isn’t clear.
There isn’t a mobile app, but the mobile website works really well, with seemingly all games available to play on the go.
Customer service is covered by telephone and live chat, but they close at midnight, so late night gamers will have to wait ‘til 9am to get hold of someone.
For a new site, Betreels tick a lot of boxes, they’ve got good support behind them from Nektan and are definitely worth a go, especially if you’re a fan of the slots.