BetUK Casino is operated by IPS Ltd, one of the larger operators in the industry, they are responsible for several well-known casinos, including Pink Casino (if you watch Big Brother you’ll be aware of them due to their sponsorship deal). They’ve also got their fingers in the bingo pie, and operate several online casinos in Swedish too.
- Good choice of slots
- Mobile apps function smoothly
- Customer service isn’t available 24/7 and no phone contact
- No live casino options on the mobile app
The BetUK site is, of course, aimed mainly at British gamers, and this is evident in the design of the website. The London Skyline peeks over a brick wall, with scattered graffitied images that are typically British. The tone of voice differentiates this site from others, it’s very informal, first person, basically one of the lads.
The good old British Bulldog is on display throughout the site, it’s a great one for the patriots amongst you. The site’s navigation is straightforward, everything you need is easy to find. On the downside, the site does go offline for maintenance on occasion and, when it does, it seems to be down for a good few hours.
Bonuses and Promotions
The welcome offer comes in four parts. Firstly, when you sign up, you’ll get £5 with no deposit required, they’ll double any winnings you get from this, but the wagering requirement is £990 before you can withdraw any winnings and if you haven’t made a deposit, the maximum winnings you can withdraw is £50.
When you make your first deposit, you’ll get 100% bonus up to £150, with a minimum deposit to qualify of £10. Wagering requirement are 20 times the combined bonus and deposit amount and you only have 7 days to achieve this. Your second, third and fourth deposits will receive a 50% bonus up to £200, wagering requirements are the same as for the first deposit bonus. Not all games contribute to the wagering requirements, so check out the terms before you play your bonus funds.
The site also runs a loyalty scheme, it’s a VIP scheme, by invite only. As with many other sites, it’s not clear how you qualify to be invited, but once you are it will open up more promotions, bonuses and cashbacks.
Games on Offer
BetUK provide games from a wide range of developers, resulting in a huge variety of games for you to choose from, including popular games from big developers like NetEnt, Microgaming and Evolution.
Slots are well covered, there are literally hundreds to choose from, you’ll find all your favourites quite easily with the search function too. On top of this, there’s a good range of jackpot games and instant win games.
The table game choice is pretty basic, with only blackjack, roulette and poker available, however there is a good range of these three. The live casino is also rather small, there’s a table for blackjack, roulette, poker and baccarat, that’s your lot.
Customer service is available by email and live chat, 7 days a week, 8am to midnight. The contact details are easy to find on the site too, unlike some other sites where they’re hidden away. There’s no option to contact them by phone, but the live chat team are really knowledgeable and friendly. There’s also a well-stocked FAQ section, so you won’t need to bother them with small queries.
BetUK has an app available for both Apple and Android devices, you’ll find the Apple app in your app store, but for Android devices you’ll need to download from the BetUK website. The app gives you access to over 200 slots, plus some table games, but the live casino isn’t available. The app runs really smoothly though, so if you’re not after live casino on the go, you should be pretty happy with it.
BetUK is registered in Alderney through its parent company, IPS Ltd, and they’re fully regulated by the UK Gambling Commission. This gives you all the protection you’d expect form any legitimate online casino, plus, the fact that they’re Alderney registered means you can use the Alderney Gambling Control Commission for arbitration if you have any issues not sorted out by BetUK.
Verdict / Summary
This site is one for the lads, aimed at the patriots amongst you. There’s a good choice of slots to choose from, but table games and the live casino is pretty limited. If slots are what you’re after, you’ll be kept busy.
The mobile app works really well, but you do have limited choice of games and no access to the live casino. Customer services aren’t available 24/7 and you won’t get them by phone, but the live chat is good and available 8am to midnight, so it’s only an issue if you tend to do your gaming in the early hours.
If you like your slots and enjoy the all British, lads together theme, then you’ll get on well with BetUK, but if you’re after a good range of table games in a classic environment, this one isn’t for you.