Betway Casino, whilst not amongst the founding online casino companies, have a good deal of experience under their belt, having been on the scene since 2006. They’re a pretty big name in the industry, with various sponsorships in place including West Ham United, they done a good job of getting their brand out there.
- Good, varied choice of games
- 24/7 customer services via phone, email and live chat
- Mobile app functions well
- Welcome offer has unrealistic terms
- Mobile play is heavily reduced, with no mobile live casino
- Customer services contact details are hidden away
The website has a sleek design, with a simple blue and black colour pallet. The layout does feel quite busy when you first arrive, but is actually easy to navigate, you shouldn’t have any problems finding the games you’re after.
Bonuses and Promotions
The welcome offer is in the increasingly common three stage format and could be worth £1,000, if you deposit the maximum amount at each stage. Your first deposit will be matched 100% up to £250, your second will get 25% up to £250 and your third will get 50% up to £500. You have to opt in to this offer when signing up and all three deposits have to be made within the first 7 days of opening your account.
The wagering requirement is high too, at 50 times the bonus amount, and only slots contribute 100% to this, other games contribute just 8%, whilst others don’t contribute at all. You’ll be hard pushed to meet all these requirements within the timescales, still the minimum deposit is £20, so view it has a but of free play to get your hand in before your start bankrolling yourself.
The site doesn’t appear to be running any other offers or a loyalty or reward scheme.
Games on Offer
The website has over 400 slots to choose from, including progressive jackpots and retro slots, those of you that love the thrill of the slots should be kept happy. The slots aren’t the same old games you find on every other site either, so if you fancy a change, Betway is worth a look.
You’ll also find a good range of table and card games, with a well-stocked video poker section, roulette, blackjack, craps and Red Dog all covered, plus a few others.
The live casino has a decent choice, with blackjack, baccarat and roulette available, plus Dreamcatcher and a good range of poker.
You may get a bit frustrated trying to find customer services from the main site, when you click on live chat or contact us you’ll be taken to the (well-stocked) FAQ section instead. Don’t fret though, they have 24/7 customer service via email, phone and live chat, if you can’t find it on the main site, pop “Betway Casino customer service” into Google and you’ll find all the necessary contact details.
You’ll find the Betway mobile app in the Apple app store, but for Android you’ll need to go to the mobile section of the main website. The game range is the same on both the app and the mobile site, however they are heavily reduced from the main site, with only slots, blackjack and roulette covered, you can’t access the live casino on the go either.
Bear this in mind before you deposit if you specifically want to play on a mobile device. Despite the reduced amount of games, the games that are available on mobile work well and there doesn’t appear to be any issues with freezing or crashing.
Betway is registered in Malta and fully regulated by the UK Gambling Commission, so you can rest assured they are a legitimate website.
They operate industry standard encryption on the site, which is the same level you’d expect from your online banking, your details should be safe.
Verdict / Summary
Betway is a well-known brand, thanks to their many sponsorship deals. They offer a good choice of games on their main website. The games are well-balanced between slots, table games and live casino, but this is heavily reduced for mobile play, where you won’t find any live casino options.
Customer services is 24/7, but it’s really difficult to find their details through the main website. The welcome offer terms are so tight, it’s unlikely you’ll get to the stage of being able to withdraw any of your bonus winnings, there aren’t any other offers on the site, so if it’s offers you’re after, you’ll be better off elsewhere.
If you’re happy to take the welcome offer as a bit of free play to get your hand in, Betway is a good place to spend your time and try out some games you might not find on other sites.