Captain Cook’s Casino
Captain Cook’s Casino
Captain Cook’s Casino is ancient in online gambling terms, they’ve been around since 1999, making them one of the industry’s founding fathers. The site is owned and operated by Apollo Entertainment and they’re a member of the Casino Rewards Loyalty Programme, so you can build up your Casino Rewards points as you play.
- Good range of games
- 24/7 professional customer service, available by phone, live chat and email
- Mobile app game play is as good as desktop
- No live casino
- You have to download the software
- Game choice is reduced on mobile version
The website isn’t as nautical as you might expect, the theme seems to start and end with the logo, although once you’ve downloaded the software the theme takes over, transporting you to a world of salty sea dogs. Ironically, the navigation isn’t great, all links take you to a page with the same top banner, meaning it’s not clear that the page has changed until you scroll down.
You have to download the software to play here, but the gaming experience is really good, just don’t try and play until the download is fully complete otherwise you’ll find it pretty slow and cumbersome.
Bonuses and Promotions
The welcome offer is a little bit different. Deposit £5 and you’ll get 100 chances to win a jackpot on the Mega Mullah slot machine, basically you’ll be credited £25 of bonus cash to be used as free spins, valued at £0.25 each, on this specific game. You need to make your first deposit within 7 days of registering and you need to wager £1,500 on slots before you can make a withdrawal.
On top of the above, you’ll also receive bonus payments on your second (100% up to £100), third (50% up to £150), fourth (25% up to £125) and fifth deposits (100% up to £100). The minimum deposit at each stage is £10, but the wagering requirements are high, at 60 times for the your first deposit and 30 times thereafter. No timescales are listed to achieve this within, so at least you can take your time.
Games on Offer
The range of games on offer is pretty good, you’ll find over 300 slots, plus jackpot and instant win games. There’s also a really good selection of blackjack, roulette and video poker. The pay out rates are clearly listed on the main website, allowing you to make an informed decision when choosing your game.
There’s no live casino options at Captain Cook’s, so if you prefer your chances in the hands of a real dealer, rather than the computer, this sites not for you.
One of the great things about such a long established casino is that they have their customer service well covered. You can get hold of Captain Cook’s 24/7 by phone, email and live chat. If you’d prefer them to call you, just email them and they will call you back pretty much straightaway. The support team are knowledgeable, professional and friendly, you’re in good hands. They website also has a well-stocked FAQ section, so you can resolve any minor queries yourself.
If you’ve got an Apple device you can download Captain Cook’s app from the Apple store. If your using an Android device, log on to the main website, you’ll be able to install the mobile software from here and save a link to your home screen. The number of games is reduced on mobile, but there are still 75 to choose from, and the game play is nice and smooth.
Captain Cook’s is fully registered in Malta and regulated by the UK Gambling Commission, giving you all the protection you’d get from any other legitimate online casino.
The site uses industry standard encryption, providing the same level of security you get from your online banking facilities, so your details are pretty well protected.
Verdict / Summary
Once you’ve managed to download the software for Captain Cook’s, which takes a bit of patience for the desktop version, the game play is pretty good, just don’t try to play whilst it’s still installing. There’s no option to play without downloading software, which might not be for everyone. There is a really good choice of games, all powered by Microgaming, providing nice, smooth game play.
The mobile versions works really well, the number of games is reduced, but you’ve still got 75 to choose from.
Customer services is a big selling point for Captain Cook’s, they’ve been around a long time and they know what they’re doing and how to do it. Being able to get hold of someone 24/7 is rare these days, but it’s a nice touch, providing additional reassurance.
If you’re after a live casino or hate having to download software, give Captain Cook’s a miss, for everyone else, set up an account and use your free spins to see if you can win that jackpot, you’ll probably end up sticking around.