Casino Action has been on the scene since 2004, in 2009 it was snapped up by the Apollo Entertainment Group, and joined Apollo’s other sites on the Casino Rewards Scheme. Apollo brought with it a great reputation, thanks to the success of other websites run by the group, including the well established Captain Cook’s Casino.
- 24/7 support by phone, live chat and email
- A wide range of high quality games available
- Great mobile game play
- Complicated welcome offer with high wagering requirements
- Software download is required
The website is sleek, with a classic design of gold and black, there’s nothing too loud or flamboyant about the site. It’s easy to navigate, but you have to download the software to play, it takes a little while to come down, leave it alone whilst it installs, once it’s fully downloaded the game play is smooth.
Bonuses and Promotions
The welcome offer has an attention grabbing headline figure of up to £1,250!. Sounds good, right!? Unfortunately it’s a 5 stage offer, with some pretty complicated terms and high wagering requirements. You’ll need to deposit £3,200 to qualify for the £1,250, broken down as follows: first deposit 100% up to £150, second deposit 50% up to £200, third deposit 25% up to £500, fourth deposit 50% up to £500 and fifth deposit 100% up to £150, phew!
Once you’ve signed up, you have 7 days to make your first deposit of at least £10, the bonus you get from your first deposit is subject to 30 times wagering requirements, which, whilst high, is similar to many other sites. The bonus on deposits 2 through 5 are subject to 60 times wagering requirements, which is steep by any standard. The one positive here is that there doesn’t appear to be a timescale to achieve this, so if you have the restraint, you can take your time.
The site doesn’t run any other promotions, but you can sign up to the Casino Rewards scheme to earn loyalty points whilst you play.
Games on Offer
The site is powered by Microgaming, providing a good range of high quality games to choose from. You have to download the software to access the games, so, if you don’t like installing software, this site isn’t going to work for you. If downloading the software isn’t an issue for you, then you’re going to get access to some fantastic games.
Once the software is fully installed you can play hundreds of slots, all of which run really smoothly, there’s also a range of progressive jackpots to choose from. If slots are what you’re after, you’re going to be really pleased.
If table games are your thing, you’ll be happy with the massive range of blackjack, video poker and the reasonable range of roulette. If you want more variation, you won’t find it here, but bear in mind, the games that are available are done really well.
There isn’t a live casino offering at Casino Action, so if this is your thing, you’ll be better off sticking to other sites.
Customer service is really well covered. First off, they’ve got a decent FAQ section, it covers most of the little queries, so it’s a good place to start. If you don’t find what you need in the FAQ’s, you can get hold of support 24/7 by phone, email and live chat.
If you’ve got an Apple device you can download Casino Action’s app from the Apple store. If your using an Android device, log on to the main website, you’ll be able to install the mobile software from here and save a link to your home screen. The number of games is slightly reduced on mobile, but you’ll still find a good range to choose from, all of which have really smooth gameplay.
Casino Action is registered in Malta and fully regulated by the UK Gambling Commission, giving you all the protection that comes with it.
The site uses industry standard encryption, providing the same level of security you get from your online banking facilities, so your financial transactions will be secure.
Verdict / Summary
Casino Action is a sleek looking website, bringing back some of the old school casino class. You have to download software to play, which isn’t going to be for everyone, but once you do you’ll get access to some fantastic games with really smooth game play.
The welcome offer looks great, but as with so many others, it isn’t as amazing once you get to the nitty gritty of the terms. View it as a bit of free play and if you manage to meet the wagering requirements, it’s an extra bonus.
Customer services is fantastic and the mobile functionality is brilliant. If you want access to a wide variety of well-functioning, exciting games and your not too fussed about live casino, definitely give Casino Action a go.