Cloud Casino has only been around since 2015, but they’re one of the many new casinos with Nektan behind them. Nektan are responsible for a huge number of online casinos, with new ones cropping up all the time.
- No deposit bonus
- Telephone customer support
- Customer support isn’t 24/7
- High wagering requirements for no deposit bonus
Cloud Casino has a simple design, as tends to be the case with Nektan casinos, the games speak for themselves. The site’s really easy to use too, everything is exactly where you’d expect it to be, so you shouldn’t have any teething problems.
Bonuses and Promotions
Cloud Casino have something that’s becoming quite rare, a no deposit welcome bonus! When you sign up and verify your account (just by entering a code they text to you) you’ll get £5 in bonus funds. There are pretty steep wagering requirements on this though, 100 times in fact! The maximum winnings are capped at £20 and you only have 28 days to meet the wagering requirements and cash out, otherwise it’s gone. All in all, it’ pretty unlikely you’ll be cashing out any winnings from this, but it’s a nice opportunity to have a play around with the site before committing to making a deposit.
When you’re ready to make a deposit, you’ll be rewarded on your first three. Your first deposit gets a 100% bonus up to £100 and 10 free spins; your second gets a 100% bonus up to £150 plus 25 free spins and your third gets a 50% bonus up to £250 and 65 free spins. You only need to deposit £10 at each stage to qualify, so even safe betters will benefit nicely from the free spins.
Free spins can only be used on Cleopatra and any winnings have a wagering requirement of 30 times, much more reasonable than the no deposit bonus terms. They haven’t made it overly complicated with different wagering requirements either, the bonus funds have the same, at 30 times. There is a cap on winnings from the bonus, including free spin winnings, at 4 times the initial bonus awarded, keep this figure in mind so you don’t feel like you’ve lost out on any winnings. As with most sites, not all games contribute to bonus wagering requirements, it’s always worth checking out the terms before you play your bonus funds.
The site also runs a Privileged scheme, so once you qualify you’ll received cashback offers, bonuses, deposit rewards and free spins. There’s a whole host of other promotions running on the site too, so keep an eye on the promotions page.
Games on Offer
Slots are really well covered at Cloud Casino, if slots are your game, you’re going to be kept very busy here. You’ll find games from big providers, classic games and new games to choose from. There’s a good range a jackpots and if you like scratch cards, you’ll be happy to find a pretty decent variety.
The table games section is all about blackjack and roulette, if this is what you’re after you’ll be over the moon with the huge choice of tables, with even more available in the live casino. If you’re after anything more diverse, like dice games, you won’t find them, but the live casino does have baccarat and Dream Catcher.
You can get hold of customer support by phone, live chat and email. They’re not available 24/7, but you will get them from 8am right up to midnight. If you need them in the early hours you can send them an email, which they’ll reply to within 24 hours, or try and find the answer yourself, there’s a well-stocked FAQ section.
There’s an app available for those of you using an Apple device, you can download it straight from the App store, or you can use the mobile website, which works on all devices. All the games seem to be available, but the navigation isn’t great with the search tool only working if you’re already in the correct section of the site.
Cloud Casino is registered via Nektan in Gibraltar and fully regulated by the UK Gambling Commission giving you all the protection you’d get from any other legitimate UK site.
The site runs industry standard encryption, which is the same as your online bank uses, so your financial details should be kept safe.
Cloud Casino is a new site with strong backing behind it from Nektan, the site is simple and easy to use, a common feature across Nektan websites. The game choice is pretty good if you like slots, roulette and blackjack, but you’ll be disappointed if you’re after anything more diverse than this, although the live casino does provide a bit more variation.
It’s nice to see a no deposit welcome bonus, but the terms are tight, it really is just free play, fortunately the terms of the main welcome offer are more in line with industry standards.
Customer support is well covered, albeit not 24/7 and the mobile casino has a good offering, with just a few bugs with the search functionality.
Cloud Casino is well worth some of you time, sign up, take the no deposit bonus and have a play around. For once, you’ve got the chance to test the water.