Star Spins Casino is a pretty well established site, having launched back in 2013. The site is operated by the Gamesys Group, who are an incredibly experienced company with their fingers in lots of pies across the industry. The company launched in 2001 and now operate sites across Europe, the UK sites are under the Profitable Play Ltd subsidiary, who are also behind Jackpot Joy.
- 24/7 customer service
- Free spins with no wagering requirements
- Great range of slots and progressive jackpots
- Strong mobile casino
- No telephone support
- Credit card details required as part of registration
The website has a nice feel, it’s a standard black background, but this is picked up with an aurora type effect, adding a splash of colour. The registration process requires you to enter your card details, which is frustrating, it’s nice to be able to look around the site properly before committing to entering financial information.
Bonuses and Promotions
The welcome offer isn’t amazing, you’ll get 30 free spins once you have deposited at least £10 and played through that £10. Most site’s don’t need you to play through your first deposit before getting your bonus, so this is a bit rubbish. When you get the spins, you can only use them of Secrets of the Phoenix. The free spins expire 30 days from making your first deposit, so you need to play through your £10 and use your free spins up within this time. The good thing is there isn’t any mention of wagering requirements on your free spin winnings, so it looks like anything you win is yours to keep.
There are quite a few promotions on the site and they seem to be updated regularly, with chances to win cash, bonuses and free spins. There’s also a refer a friend scheme, if you recommend someone and they sign up, deposit and meet the wagering requirements, you get £20.
Games on Offer
There’s a decent selection of games available at Star Spins, with over 100 slots to choose from, plus table games and some brilliant progressive jackpots, which the site prides itself on.
The slots section has everything you could want, you’ll find popular games like Starburst and Gonzo’s Quest, some great classics and a decent selection of games you might not have seen before. Everyday there’s a couple of games you can play for free, which is a good way to try something new before you stump up your cash.
Table games aren’t brilliantly covered, but you will find a small selection of baccarat, blackjack, roulette and poker, as well as Keno. There isn’t a live casino, so if you’re specifically after the buzz of the casino floor, this site isn’t for you.
Customer service is available 24/7, which is brilliant, there’s nothing worse than something going wrong and having to wait hours to get it sorted. You can get hold of them by live chat or email, but unfortunately there’s no option to get support by phone.
Star Spins works well on most tablets and smartphones, you’ll get access to all of the same games as the desktop site with equally high quality game play. The website is fully optimised for mobile use, so you don’t need to install an app, just go to the main website in your device’s browser.
Star Spins is registered in Gibraltar and fully regulated by the UK Gambling Commission, so you’ve got all the protection you’d get from any other genuine UK site.
The site operates industry standard encryption, which protects your financial transactions in the same way as your online banking, so your details should be kept safe.
Star Spins has a good amount of experience in its own right, but it’s also owned by a huge group who have been in the business a long time. Their credentials definitely stack up. The site is easy to use, has an unassuming design and works well. You will need to enter your credit card details before you can have a proper poke around though.
The welcome over seems underwhelming, but free spins with no wagering requirements are pretty good. It just seems a bit odd that the site doesn’t make a bigger deal of this.
The game choice isn’t massive, but if you’re after slots and some decent jackpots then you’re well catered for. Table games are limited, but cover all the classics, there isn’t a live casino though, if this is what you want, you’ll have to go elsewhere. All the games work well on most mobile devices, which is great.
Customer service is 24/7 via live chat, which is ideal, it is a shame there’s no option to contact them by phone though.
All in all, Star Spins is a great site with a lot going for it, especially if slots and jackpots are your thing and you don’t mind entering card details to have a proper look around.