Touch Lucky has a few years’ experience behind it now, having launched in 2015. The site is owned by Nektan, who are responsible for a whole load of sites, including Reel Vegas, Slot Fruity and Monster Casino. Nektan is an industry name which is expanding rapidly, with new sites popping up all the time.
- No deposit welcome offer
- Wide choice of games
- Quality mobile casino
- Telephone support available
- No live chat
- Telephone support limited to Monday to Friday
- No deposit offer has ridiculous wagering requirements
The site has a royal purple colour scheme, which works really well, it doesn’t feel too busy and allows the games to stand out. The layout is a bit different to other Nektan sites, but is still really intuitive, resulting in a site that is nice and easy to use.
Bonuses and Promotions
When you first sign up at Touch Lucky you’ll receive 10 free spins for Starburst with no deposit required. You need to use these up within 7 days and the wagering requirement is pretty crazy, at 100 times. Best to view it as a bit of free play, although all the games can be played for free anyway.
When you are ready to make a deposit, you’ll be rewarded for your first three deposits of £10 or more. Your first deposit will get a 200% bonus up to £50 and 50 free Starburst spins; your second will get a 100% bonus up to £200 and your third will get you a 50% bonus up to £250. The wagering requirement is much better than the no deposit offer, but it’s still a little steep at 30 times your combined deposit and bonus amount, although free spins winnings just need to be wagered 30 times. You’ve got 28 days to use it or lose it and, as ever, not all games contribute equally to the wagering requirements, so make sure you check out the terms before you play.
There are loads of other offers and promotions on the site, it’s definitely not all about the newbies, there are plenty of chance to get reload bonuses and free spins and there’s a VIP scheme.
Games on Offer
There’s a really good choice of games to choose from at Touch Lucky and, as they work with some of the leading developers out there, all of them are really good quality.
The slots section is brilliant, it’s not as big as you’ll find on some other sites, but there is a decent choice, including games like Starburst and Gonzo’s Quest. There’s much more than those well-known games though and, as they can all be played in free mode, it’s a great place to try out something different. The main downside is that there’s no search function, so it can take a while to find a specific game.
The casino section covers off all the classic table games, including roulette, blackjack, poker and baccarat. There’s a decent selection of live dealer games too, although they are mixed in with the standard table games.
There isn’t any live chat support, which is a bit odd for a Nektan casino, but you can get in touch with them by both a local rate telephone number and email. The support isn’t 24/7 unfortunately, but they do have long opening hours from 9am to midnight, Monday to Friday. There’s no weekend support, so if you do have a problem in the early hours of Saturday morning, you’ll have to hold on until Monday to get it sorted. There is a decent FAQ section, so you should be able to get to the bottom of any straightforward queries without customer service’s help.
The mobile site works well on most up-to-date devices, you don’t need to download an app, just go to the main website in your device’s browser. There are over 100 games in the mobile casino, but you will find some of the desktop games are missing.
Touch Lucky Casino is registered in Gibraltar and fully regulated by the UK Gambling Commission, so you’ve got all the protection you’d get from any other genuine UK site.
The site operates industry standard encryption, which protects your financial transactions in the same way as your online banking, so your details should be kept safe.
Touch Lucky has been around a good few years now and, with a company like Nektan behind them, you can be sure all their credentials stack up. The site is a bit different to most Nektan sites, but it still works well and is pretty easy to use.
The no deposit offer is a bit rubbish, mainly because of the crazy wagering requirements, but the deposit bonus is much better and there are plenty of other promotions on the site.
There’s a really good choice of slot, table games and live dealer games, but as there isn’t a search function it can be hard work finding a specific games. Not all of the games are available on mobile, but you will find over 100 and they all work just as well as the desktop games.
Customer support is well covered by phone, Monday to Friday, but there’s no weekend support and no option at all to contact them via live chat.
This isn’t one of the best Nektan sites out there, it’s one of the company’s older sites, so will likely get updated in time. That said, there are some great games to choose from, so it’s well worth some time to check it out.