21 Nova

The site itself has a nice design, it’s easy to navigate and you can tell the developers had user experience in mind when the site was built. There’s an option to download software to play, but this isn’t necessary as you’ll experience smooth gaming without the download.

Bonuses and Promotions

The welcome offer is pretty nice, you’ll find more generous offers out there, but 320% of your first deposit, up to £320 is alright. You have to wager the bonus 30 times to be able to withdraw it, not as many as other sites, however it’s only valid for 7 days and if you haven’t used in in this time, you’ll lose it, along with any winnings attributed to it. So, whilst you only need to deposit £10 to receive the bonus, you’ll need to play hard to secure it. When you make your second deposit you’ll receive a 60% bonus up to £500, the same terms apply as with the first deposit bonus.

Other offers include a payment method bonus of 10-15% when you deposit using specific methods and a refer a friend scheme giving you £50 when they make a qualifying deposit. There’s also a loyalty programme giving you points every time you wager, which can then be converted into bonuses. In time your points will open up an option to join up to the VIP club, which will open up special offers, promotions and faster withdrawal times.

Games on Offer

21 Nova has over 200 games to choose from, there’s everything you’d expect including slots, video slots, blackjack, video poker, roulette and live games. There’re also a few arcade games and table games such as craps, baccarat and Pai Gow.

There isn’t a massive array of versions of each game, however the wide range of games makes up for this. What 21 Nova lacks in variety, it makes up for in quality.

Mobile Experience

21 Nova doesn’t currently have an app or mobile website, instead they rely on their William Hill counterpart, directing any customers looking for a mobile experience to their app. Whilst the 21 Nova site advises all their customer can play on the William Hill app, it also seems to suggest you need to open a separate William Hill account, so not quite the same as using your 21 Nova app on the go.

Service

Customer service agents are available 24/7 by phone and email. The website does advise that they have a live chat facility, but to access this you need to download the software. It’s only available when logged in to your account too, so not great if you have any questions prior to signing up.

Security

The fact that the site is owned by the William Hill group offers an instant feeling of security, which is backed up by its registration in Gibraltar and regulation by the UK Gambling Commission.

Advanced security is in place on the site, using SSL encryption, this is industry standard and basically means your personal details and payment information cannot be intercepted.

Verdict / Summary

21 Nova is reliable, it’s part of the William Hill group, which offers a stamp of authenticity and the gaming software used provides a consistently smooth experience. The welcome offers have some pretty tight wagering requirements, but it’s refreshing that these are upfront and not overly hidden away in small print.

There is a good choice of games available and although there’s not a huge variety of versions of each game, the ones that are there are good. You’ve got to bear in mind that there isn’t a mobile app available for 21 Nova, so if playing on the move is important to you, they’re not for you.

All in all it’s a nicely designed, easy to use casino with a strong brand name behind it, if you’re a traditionalist and like to do your gaming in the comfort of your own home, with some quality games to choose from, then you won’t go far wrong with 21 Nova.