Grosvenor Casino

The site has a pretty plain design, with a simple blue background, which is easy on the eye, your attention will be drawn to the banner at the top and the games themselves. The layout is user friendly, you’ll have no problems finding your way around and scoping out what this casino has to offer.

Bonuses and Promotions

The welcome bonus is fantastic, if you’re already a member of on of the land-based Grosvenor Casinos you’ll get a free £20 bonus just for signing up, no deposit required. The wagering requirement is unheard of, you only have to play the bonus through once, it is, literally, a free £20, you don’t even need to register your credit or debit card to get it.

If you’re not a member of one of Grosvenor’s bricks ‘n mortar sites, you’re still in for a treat. You’ll get £20 when you make your first deposit of at least £20. The wagering requirement isn’t quite as generous as the members’ offer, but it’s still pretty good, at just 5 times the bonus amount. There are a few restriction on games contributing to the wagering, so make sure you check the terms. You’ve got 30 days to use it or lose it.

The site runs regular promotions too, such as chances to win free spins, reload bonuses, double loyalty points, plus there’s always a game of the week and month with their own special offers in place.

There’s also a pretty good loyalty points scheme, you earn points automatically online, but you can also earn and redeem them at the land-based casinos. If you choose to redeem your points at your local casino, you can use them towards food, drink or gifts.

If you’re lucky enough to be invited to join the groups Black Card the benefits are pretty good, you’ll get a personal account manager, invitations to exclusive events and hospitality, tailor made offers and promotions, plus you’ll build up your loyalty points faster.

Games on Offer

As you may expect from such a renowned casino group, the game choice is very good, with lots of slots, table games and a quality live casino.

The slots section on the site is massive, you’ll find all the most popular games, but there are plenty of new games and games you may not have seen before too. The filters work really well, helping you narrow them down and possibly find something new, but if you are looking for a specific game, there’s a quality search tool.

The table game section isn’t huge, but what’s there is high quality. There’s a good choice of blackjack and roulette, as well as a decent video poker section. The live casino offers a bit more variety, with the addition of baccarat and Dream Catcher.

Service

Customer service is available 24/7, with all the bases covered, including a free telephone number, live chat and email. There’s even a full postal address listed on the site and the telephone number is openly displayed at the top of every page. In addition to this, there’s a really good FAQ section, so any minor queries will be easy to sort out.

Mobile Experience

If you’re using an Apple device you have a choice of Grosvenor apps, with one covering casino and the other covering the live dealer tables. If you’re using any other device, you can still use the site, as it’s fully optimised for mobile. There’s a really good choice of games and everything functions really well.

Security

Grosvenor casino is registered via the Rank Group in the UK and fully regulated by the UK Gambling Commission, so you’ve got the same level of protection you’d get from any other genuine UK site.

The site uses market leading security technology and claims to be one of the safest online casino sites to play on. As most site’s security is up there with your online bank, your details should be safe with Grosvenor.

Summary/Verdict

Grosvenor Casino is the online arm of a huge casino and bingo company, with a great reputation across the UK. They’ve been in the business a long time, building up a wealth of experience, you shouldn’t have any concerns about this site.

The welcome offer backs up this company’s great reputation, with members of their bricks ‘n mortar sites basically getting £20 free and they haven’t even whacked massive wagering requirements on everyone else.

The games choice is good, especially if slots are your thing, although some of you may miss scratch card games. Table games aren’t quite as well covered, the games are quality, but if you’re after craps or Keno, you won’t find it.

Customer service is really well covered and the mobile site is easy to use and fully functional.

Grosvenor has a lot going for it, if service, game quality and mobile game play are important to you, then you have to check them out.